Shipping & Returns

Delivery:

3 – 10 working days (According to location) from receipt of deposit for the order without logo.

OR. 2-3 weeks APPROXIMATELY from receipt of a written order, signed artwork approval and receipt of deposit for the order with logo.

However, if your order is for a specific event please let us know your deadline at the time of order confirmation.

Delivery is subject to sighting artwork and stock availability at the time of ordering.

Return:

The stock must be in the original packing with all the tags/labels attached.

( All returned orders must be in good, resaleable condition.)

• The Shipping Fees are non-returnable.
• There is a 10% Restocking Fees deducted.
• All exchanges of orders must be placed again in a new purchase order by customer.
• Refunds will be processed by our Accounts Management Team only after we have received all the return items in good, resaleable condition as stated above.

Please return to  the location address: 38-40 Ralph Street, Alexandria, NSW 2015.

Please put your order number  ____ on the parcel with the word RETURN

Return policy

Item must be returned within 30 days after the buyer receives it.

The buyer is responsible for return postage costs.

You must return items in their original packaging and in the same condition as when you received them. If you don’t follow our item condition policy for returns, you may not receive a full refund.